Gift Card
Shopping for someone else but not sure what to give them? Give them the gift of choice with a Avezano backdrops gift card.
Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.
Shipping
FREE SHIPPING for orders over 80USD, for orders below 80 USD, we charge 12-18 USD for shipping.
Production takes 1-3 Business days from the time of final approval.
Transportation time (unless otherwise noted, all orders ship via DHL, CNE or UPS)：
Shipping to United States：Standard shipping is 12~15 business days ; Expedited Shipping is 5~7 business days.
International Shipping(Except U.S.): Standard shipping is 14~16 business days ; Expedited Shipping is 5~10 business days.
Orders are being processed from Monday through Saturday. Sunday's orders would be processed in next Monday.
We would get you notified if there is any issue occuring in your order. Please keep an eye on your Email.
If have any other questions, please contact us via the email below:
Email:cs@avezanobackdrop.com
Returns Policy
We hope you love what you've ordered! But just in case you're not 100% satisfied, we've made the cancel & exchange & return process super easy.
Please review the below information regarding our return policy and contact us if you have any further questions!
Cancellations
Exchanges&returns
We can not return or replace your orders because you ordered a wrong backdrop(wrong size, wrong backdrop, or not our mistake).
Because of the special nature of background products, we cannot make a second sale.
You usually have these choices：
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We will not bear the cost of your return shipping fee, please contact us about the return address.
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You don't have to return them, but you need to pay 50% of the replacement fee (part of the material fee) and shipping costs(12-20 USD)
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We can offer store credit and replacement orders.(You also need to pay the shipping fee)
Please note:
All returns must be made within 30 days of receiving your merchandise.
All backdrop returns must be approved by avezanobackdrop.com
If our background has a problem, please contact us within 14 days of receipt of your order.Refunds
- Refunds will be processed within 7 days after we receive your package. The refund will be issued to your original payment account.
- The original shipping fee and insurance are non-refundable.
If you have any questions, please contact us via the email below:
Email:support@avezanobackdrop.com
